Today it's prevalent in the fleet management industry to burden clients with fees similar to the banking and airline industries to enhance their bottom lines. Velcor doesn't burden its clients with fees for any service that we provide. No interest rate burdening or rounding fees, no parking ticket fee, no toll violation fee, no red light citation fee, no license plate renewal fee, no state transfer fee, no new or replacement gas card fee, no fee for using a non-national account store. No hidden fee means no extra cost for our clients.
When Velcor offers solutions to improve a fleet's operating cost, productivity or image, they are designed to fit the customer's needs. For example, Velcor allows every asset to have its own unique depreciation rate. Velcor is right sized to provide granular solutions to what other fleet management companies consider big problems.
Unlike large fleet management companies, the Velcor culture forbids department “CYA” sign-off requirements and “silo” mentality. Unnecessary processes and delays are eliminated. Quality, speed and accuracy are amplified. Call your sales rep with your requests, there are zero layers between the sales reps and the CEO.
Velcor provides big fleet management solutions to small and medium sized fleets. We work with all domestic and foreign vehicle manufacturers and provide competitive fixed and floating rate financing. An ala carte menu of time and money saving ancillary services are offered as well. Universal fuel cards, maintenance management consultation, accident repair and subrogation, MVR checks and vehicle telematics are most popular. You will enjoy a state-of-the-art system and Dashboard to help you manage your fleet.
Velcor's account managers are the same sales reps that sign your account. We don't turn over your account to a group of customer service reps once you become a client. Your sales rep will manage your account as long as you are a Velcor client. All of our account managers have over 30 years of experience that give you a single point of contact and unique fleet consulting.
Velcor carefully and individually remarkets each vehicle through a select group of premium auctions which allows Velcor to consistently match or exceed the highest levels of re-sale performance against all industry standards. During the last five years, Velcor has outperformed the used vehicle market by 10%-15%. Just as important, Velcor invoices vehicles through the off road date versus the sold date that is prevalent in the fleet management industry.
Common in the fleet management industry today, Velcor does not prorate rent on the front or back end of the lease. Velcor uses the traditional 15th/16th rule that has been used in our industry for 50 plus years. At Velcor, you receive a full month of depreciation credit with each lease payment paid. Pro-rated rent can cost a client $500-$800 in excess lease payments and an additional $400-$800 in higher residual values. The overall cost savings of Velcor leases are considerable.
Velcor is looking to provide long term business relationships. Our sales reps/account managers are responsible for managing the accounts they sign. Therefore if they promise you something they indeed need to make certain it happens. Velcor's agreements are written in plain language and are effortless to vet.
Velcor's Fleetworks® provides easy access to our Dashboard of high level management reports, charts and graphs. Our Dashboard summarizes current and historical costs allowing executives with limited time to focus on fleet matters to make key decisions with complete confidence. When these decisions are implemented our Dashboard will quickly summarize the cost savings.
When calling Velcor, our clients immediately connect with a specialist who will assess your need and initiate contact with the appropriate person. Many large fleet management companies have gone to automated telephone systems, where you waste considerable time trying to reach a human. At Velcor, the average hold time is zero! Our customers enjoy personal attention on the first ring.
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