Factory ordered vehicles can be submitted to Velcor® via telephone, fax, email, or on our secured web portal Velcor Fleetworks®. Each order is audited by Velcor®'s Customer Service department to confirm it matches your pre-established vehicle selector. Upon confirmation, vehicles are immediately placed on order with the manufacturer.
Velcor® works with thousands of delivering dealers in our dealer network, which ensures that your vehicle is delivered as close to the driver's home or office as possible.
Velcor® will help you establish your annual vehicle selector for new vehicle ordering. During this process, we will provide the life cycle costs on vehicles you want to consider in your fleet. After you decide which vehicles to offer your drivers, these selectors are built in to our systems to help manage and simplify the ordering process.
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Velcor® provides a weekly status report to keep you up to date on the progress of each of your factory ordered vehicles. Each order is monitored from the time you place it until the time the vehicle is delivered to your driver.
Oftentimes, you cannot wait for a vehicle to be ordered directly from the manufacturer and need it immediately. Velcor®'s Customer Service representatives will work with our network of fleet minded dealers to locate a vehicle for you. Whether you have a new hire, or a vehicle that was totaled out in an accident, Velcor® will help you find a fleet equipped vehicle within 48 hours.
Chrysler, Ford and General Motors all require a FIN to qualify for fleet incentives, and eliminate the manufacturers advertising allowance on your vehicle. If you do not have a FIN, Velcor® can assist you in obtaining one. Contact one of our Customer Service representatives for assistance.
In an effort to reduce overall fleet costs, it is important to replace your vehicles at the optimum mileage level, and cycle your vehicles at the right time of the year. It's always best to cycle your vehicles in the fall whenever possible. This allows you to optimize vehicle depreciation and take advantage of the premier used vehicle premium pricing in the fall. The spring is the next best time to replace vehicles if necessary. Velcor® will work with you to establish a vehicle replacement schedule to help reduce your fleet costs.
Velcor® can assist you with any truck, van or pickup orders requiring special equipment installation via a ship-through program we have established with each manufacturer.
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